FAQs
You’ve got questions and we’ve got answers. Find answers to all of the most commonly (and uncommonly) asked questions here. We recommend that you look through the FAQs before contacting customer service as you may be able to find answer quicker than waiting for a reply.
More FAQ’s
Don’t see what you are looking for? Visit our full list of questions to find your answer.
WHAT IS TOUGH MUDDER?
Tough Mudder hosts world-class obstacle course events and races with distances ranging from 5K to 100 Miles, packed with legendary obstacles. We provide the tools to help you reach goals and events to live out unforgettable experiences. Our mission: to grow Mudder Nation into a global community that lives courage, personal accomplishment, teamwork, and fun.
HOW LONG IS A TOUGH MUDDER?
We have plenty of different course variations featuring all different course lengths and difficulties:
Tough Mudder 5K: 3.1 mile course featuring 13 obstacles
Tough Mudder Classic: An 8-10 mile course featuring 25 obstacles
Tougher Mudder: Run the same 8-10 mile Classic course, but timed
Toughest Mudder: 12 hours, through the night, how many miles can you run?
World’s Toughest Mudder: the most extreme, insane, imposing, pulse-pounding, heart-stopping 24-hour obstacle course challenge on the planet.
Mini Mudder: A ¼ mile loop run 4 times for kids ages 5-12.
IS TOUGH MUDDER A RACE?
Tough Mudder 5k and Classic are not races. A Tough Mudder event is a personal challenge with the goal of overcoming obstacles and completing the course. This is why we do not time people and why we try to avoid using the word “”race”” when describing our events. This is a critical tenet of our philosophy and our pledge.

For those Mudders interested in competition, we offer a competitive Race Series, consisting of Tougher Mudder, Toughest Mudder and World’s Toughest Mudder.
CAN I TRANSFER MY REGISTRATION?
Yes, registrations can be transferred to a new event or a different person, in most cases for as low as $15. Please check out all of the transfer FAQ’s to see which scenario applies to you.
I’M HAVING ISSUES WITH MY REGISTRATION, WHAT SHOULD I DO?
You can view your registration on myevents.active.com. If your registration is not able to be seen, you can claim your registration at myevents.active.com as well. For help with specific questions regarding your registration, please check out our registration FAQ’s.
WHAT SHOULD I BRING TO A TOUGH MUDDER?
Here are the top things we recommend every Mudder brings to the course:
A Positive Attitude
ID
Change of Clothing + Sandals
Towel
Sunscreen
A Reusable Water Bottle
CAN I DO TOUGH MUDDER ALONE? DO I NEED A TEAM?
You sure can. Participants can run as individuals and there will be plenty of people on course to help when needed. Want to run with other solo runners? Join our Solo Runner Wave to run with other individual runners.

WHERE DO I PARK FOR MY EVENT?
Parking locations and options will vary by event. Please check the Event Info Pack (found on the event page) for details on different parking options at your event. All 2021 registrations include General Parking, which is covered by the Parking and Bag Drop fee during registration. If you would like to purchase an upgrade to Premium Parking, you can do so at myevents.active.com.
WILL THERE BE FOOD AND WATER ON COURSE AT TOUGH MUDDER?
Yes, every course will have water stations available for participants during the event. The Classic course will have a minimum of 5 water stations and the 5k course will have a minimum of 1 water station. There will also be snacks on course, typically including bananas and energy bars.

Contact Us


Complete the form below to get in touch with the TMHQ Customer Service Team.
Please note due the increased volume of emails we have received, a member of the team will get back to you within 5-7 business days regarding your inquiry.





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